Skip to main content

​
Payload

{
  "event": "order.status_changed",
  "id": "evt_jkl012",
  "created_at": "2025-01-15T14:35:00Z",
  "data": {
    "account": "1",
    "country": "6",
    "fire_order_id": "fire_order_abc",
    "external_order_id": "uber_order_9876",
    "channel_id": "channel_abc123",
    "status": "in_preparation",
    "previous_status": "accepted",
    "updated_at": "2025-01-15T14:35:00Z"
  }
}

​
Fields

​
data

FieldTypeDescription
accountstringAccount identifier
countrystringCountry identifier
fire_order_idstringFire’s internal order ID
external_order_idstringThe aggregator’s order ID (as provided on injection)
channel_idstringFire channel ID the order belongs to
statusstringNew order status
previous_statusstringPrevious order status
updated_atstringISO 8601 timestamp of the status change

​
Status values

StatusDescription
receivedOrder was received by Fire
acceptedRestaurant accepted the order
in_preparationKitchen started preparing the order
readyOrder is ready for pickup or dispatch
dispatchedHanded to the delivery person
deliveredDelivered to the customer
cancelledOrder was cancelled

​
Usage

See Order status notifications for the full handling guide.