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Every shift, register close, shortage and authorization code is recorded under a cashier’s name. If two people share the same profile, when cash is missing there’s no way to know who had the register. This screen is where the manager registers each person with their PIN, resets it when it’s forgotten, and removes them when they leave the store. The POS doesn’t create cashiers: it receives its store’s cashiers from the backoffice. To sign in to the POS with a cashier, see Start a shift.
The minimum you need to know
  • Cashiers are per store: a cashier can only start a shift on their store’s terminals.
  • The PIN has 6 digits and is shown only once, when the cashier is created or when it’s reset.
  • Reset PIN changes the PIN right away: the previous one stops working.

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Prerequisites

  • Access to the Fire backoffice at app.fire.rest, with permissions on the store.
  • Channel - POS and the right store selected in the header: the cashier is created in that store.

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1. Open Cashiers

In the side menu, open Fire POS → Cashiers. The list shows the cashiers of the selected store:
  • Status: OK, Locked, or the number of failed PIN attempts.
  • PIN: the date of the last PIN change.
  • Active: whether they can start a shift.
  • Actions: Reset PIN, Delete and, if they’re locked, Unlock.
Cashiers section with the store's cashier list

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2. Create the cashier

Tap Create cashier. The dialog shows the Target store, which is the one in the header.
  1. Write the Name as you want it to appear on the POS and in the reports.
  2. Leave the PIN empty so one is generated automatically. It’s the recommended option.
  3. Tap Create.
Create cashier dialog with the target store, the name and an empty PIN
If you’d rather choose the PIN, avoid sequences (123456), repeated digits (111111) and dates. The system accepts any 6-digit combination, so keeping it safe is up to whoever chooses it.

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3. Write down the PIN

After creating the cashier, their PIN appears. It’s shown only this time: copy it or write it down and give it to the person privately.
Dialog with the cashier's PIN, shown only once

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4. Check the cashier in the list

The cashier appears in the list as OK and Active.
Cashier list with the new cashier active
From then on, they show up in the sign-in screen of the store’s terminals.
If the person can already start a shift with their name and PIN, you’re done.

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Lock after a wrong PIN

If the cashier enters the wrong PIN 3 times in a row, they’re locked for 5 minutes. The list shows them as Locked. They can wait for the lock to expire, or the manager can tap Unlock on their row.

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Reset a PIN

When a cashier forgets their PIN, tap Reset PIN on their row. The new PIN appears in the same dialog and, just like when creating it, it’s shown only once.

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Deactivate or delete a cashier

  • Deactivate: turn off the Active switch. The cashier stays in the list but can’t start a shift. You can activate them again.
  • Delete: tap Delete, write the reason if you want, and confirm. The cashier leaves the list and can’t start a shift. Their shifts, registers and records are kept for auditing.

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Mistakes that cost money

Sharing one cashier among several people. Shifts, closes, shortages and codes are recorded under the profile, not the person. When cash is missing there’s nobody to ask. Register each person with their own cashier.
Resetting the PIN without warning. The previous PIN stops working right away. If the person is about to start their shift, they won’t be able to sign in until they get the new one.
Deleting instead of deactivating. Deleting can’t be undone from the backoffice. If the person is only off for a few days, deactivate them.

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Frequently asked questions

On the POS sign-in screen, tap the reload icon in the cashier list or restart the app so the terminal downloads the updated list. Also confirm the cashier was created in the terminal’s store.
Tap Reset PIN on their row and give them the new PIN. The previous one no longer works.
They’re locked for 5 minutes after 3 wrong PINs. Tap Unlock on their row so they can try again right away.
Each cashier belongs to one store. If the person works in two, create a cashier for them in each one.
Their previous register stayed open on some terminal. Close it from Terminal administration with Close register manually.