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A station is a work queue in the kitchen. Tickets and lines arrive according to the active routing strategy; then the station rules can filter by channel, service, or item type.

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Important fields

KDS station creation form

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Station rules (optional)

By default, each station accepts every line that routing assigns to it. Rules are extra “veto” filters that narrow which tickets that station shows:
You cannot use Channels and Exclude channels at the same time in one station (pick allowlist or blocklist). The same applies to fulfillment: allowlist or exclude, not both.
  • Channel and fulfillment codes must match the values the order carries (e.g. POS, KIOSK, DINE_IN, TAKEOUT). If the store is linked to Restaurant OS, the backoffice can suggest tags from the store’s effective config.
  • If you leave everything empty and pick Accept all item types, the station does not filter anything extra — default behavior.
When to use it:
  • Production: filter items (e.g. exclude drinks from the grill) or channels (e.g. hide delivery from the hot line).
  • Assembly / Dispatch: most useful to filter by channel or service type (e.g. one dispatch only for DELIVERY, another for the counter). Here you do not define which items arrive — production already resolved that; here you define which orders that expo or dispatch station sees.
You do not need to touch rules in an initial single-station default setup.
Station rules section with channel and fulfillment filters

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Create a station

1

Open the station form

KDS → Stations → Create (/kds/admin/stations/new).
2

Choose the store

3

Define code and name

For example, code GRILL, name “Grill”.
4

Pick the workflow stage

For example, PRODUCTION for the hot line.
5

Adjust rules and timer if needed

6

Save

Define all your production, assembly, and dispatch stations before creating screens or routing.
Next: Screens.