Skip to main content
The money in the drawer at the start of the shift —the fund for giving change— isn’t a sale. If it isn’t declared, it looks like an overage at close; if it’s declared wrong, a shortage shows up that doesn’t exist. That’s why the POS won’t let anyone sell until the cashier declares the initial fund.
The minimum you need to know
  • Each shift opens its own register with an initial fund. It can be $ 0.
  • The fund is counted at close: the expected amount is initial fund + cash sales − withdrawals.
  • A cashier can only have one open register at a time.

​
Prerequisites

​
1. Count the fund

After you start the shift, if the register is closed, the POS shows Register closed with the Initial fund field.
Register closed window with the initial fund at zero, the keypad and the bills and coins pad
Declare what’s in the drawer in one of two ways:
  • With the bills and coins pad: tap each bill or coin you count. The total adds up on its own, and below it you see how many pieces you counted.
  • With the keypad: type the total.
Initial fund of $ 100,000 counted with two $ 50,000 bills

​
2. Open the register

Tap Open register. The window closes, Register open appears at the top, and the POS is ready to sell.
POS sales screen with the register open
If you see Register open at the top and the product menu, you’re done. To sell, see Sell and charge.

​
Mistakes that cost money

Declaring a fund you didn’t count. If you declare 100,000andthere′s100,000 and there's 90,000, the close will show a $ 10,000 shortage under your name. Count the drawer before you open.
Mixing your fund with another shift’s. If the drawer has money from the previous shift, that money belongs to that shift’s close. Start with the fund agreed for your shift.

​
Frequently asked questions

Tap the − next to the bill to remove one, or Clear to start over.
Yes. If the drawer starts empty, open with $ 0.
A register of yours was left open on another terminal. Ask the manager to close it from Terminal administration with Close register manually.